Replace Podium with GoHighLevel: Texting, Reviews and Data
To replace Podium with GoHighLevel, move four things in order: your contacts, your business phone number, your review requests and your website chat. Run both tools side by side for a week or two, then cancel Podium. Your Google reviews stay on your Google profile, so you don’t lose them.
Are you ready to leave Podium?
Tick what you’ve done. Your readiness score updates as you go.
Are you ready to leave Podium?
Three questions.
What moves, and where it goes
| In Podium | In GoHighLevel | Watch out for |
|---|---|---|
| Contacts | Contacts (CSV import) | Duplicates and opt-out status |
| Business text number | Ported number or new number | Port timing and texting registration |
| Review invites | Reputation workflow | Trigger it from a completed job, not a booked one |
| Google reviews | Stay on your Google profile | Keep owner access to your Google account |
| Webchat | GoHighLevel chat widget | Test it on mobile |
| Payments | Your payment processor | Open invoices and card readers |
| Message history | Export or archive | It may not import, so save what you need |
Don’t create a new Google Business Profile when you switch. Your reviews belong to your existing profile. You only change the tool that asks for them.
A 3-week switch plan
Want us to handle the switch for you?
Get a fixed quoteStep by step
Export everything first
Contacts, and any conversation history you need. Do it before you give notice, while you still have full access.
Decide your phone number
Port your Podium number to GoHighLevel or start with a new one. Register it for business texting.
Import contacts carefully
Map fields, keep opt-outs, and turn messages off during the import. See importing without duplicates.
Rebuild review requests
Send them after a completed job, to every customer, the same way. See reputation management.
Run both, then cancel
Keep Podium for a week or two while your team uses GoHighLevel. Cancel once nothing important lands in Podium.
Still deciding? Compare Podium vs GoHighLevel side by side first.
Want to try GoHighLevel yourself? Start a free GoHighLevel trial (affiliate)
Switch from Podium without losing a message
- We export and import your contacts with opt-outs intact
- We plan your number port and texting registration
- We rebuild review requests, chat and missed-call text back
- We run both tools side by side until you’re ready
Common questions
Can I replace Podium with GoHighLevel?
Yes. GoHighLevel covers two-way texting, review requests, webchat, missed-call text back and payments. Move your contacts, phone number, review requests and chat widget, then cancel Podium.
Will I lose my Google reviews if I leave Podium?
No. Your reviews live on your Google Business Profile, not in Podium. Keep owner access to your Google account and point your new review requests to the same profile.
Can I keep my Podium phone number?
Often yes, by porting it to GoHighLevel. Check who owns the number and plan the port date before you give Podium notice.
How long does it take to switch from Podium?
Plan about three weeks: one week to export and set up the number, one week to rebuild and test, and one or two weeks running both tools side by side.
