Effective date: July 29, 2026
This Privacy Policy explains how GHLFocus collects, uses, stores and shares information when you visit ghlfocus.com, contact our team, book a consultation or work with us on a GoHighLevel project.
Who we are
GHLFocus provides GoHighLevel consulting, setup, automation, workflow repair, migration, integration and related technical services. In this policy, “GHLFocus,” “we,” “us” and “our” refer to the GHLFocus team.
Information we collect
Information you provide
We may collect information that you submit directly, including:
- Your name, email address, phone number and website URL.
- Messages, project details, business goals and the GoHighLevel problem you want us to review.
- Consultation and scheduling information submitted through Calendly or another booking tool.
- Billing, proposal and transaction information when you purchase a service. Payment card information may be processed directly by a payment provider rather than stored by GHLFocus.
- Account access, configuration details, files and other information you provide when we deliver an approved project.
Please do not send passwords, payment card numbers, medical information or other highly sensitive information through a general contact form or website chat. We will provide an appropriate access method when a project requires account access.
Information collected automatically
When you use the website, we and our service providers may automatically receive technical information such as your IP address, browser and device type, approximate location, referring page, pages visited, timestamps, cookie identifiers and interactions with the website.
How we use information
We may use information to:
- Respond to enquiries and schedule consultations.
- Assess, propose, deliver, test and support GHLFocus services.
- Communicate about projects, appointments, payments and support requests.
- Operate, secure and improve the website and our services.
- Measure website performance and understand which content or campaigns are useful.
- Prevent spam, abuse, fraud and technical problems.
- Meet legal, accounting and regulatory obligations.
Legal bases where applicable
Where data protection law requires a legal basis, we rely on one or more of the following: your consent, steps taken at your request before entering a contract, performance of a contract, our legitimate interests in operating and improving our business, and compliance with legal obligations. You may withdraw consent where consent is the basis for processing, but this will not affect processing that already occurred lawfully.
Cookies, analytics and similar technologies
GHLFocus and third-party tools may use cookies, pixels and similar technologies. These tools can support essential website functions, security, spam prevention, analytics, embedded scheduling, chat and advertising measurement.
Services visible or used on the website may include WordPress and Jetpack, Google Analytics or Google Tag Manager, Meta technologies, CleanTalk anti-spam, Calendly and website chat tools. These providers may receive technical or interaction data according to their own privacy terms. You can control many cookies through your browser settings and any consent controls made available on the website. Blocking cookies may affect embedded forms, scheduling or other features.
How we share information
We may share information only when reasonably necessary with:
- Team members and contractors who need it to respond to you or deliver an approved service.
- Website hosting, analytics, anti-spam, scheduling, communication, CRM, invoicing and payment providers.
- Professional advisers, regulators, courts or authorities when required by law or necessary to protect legal rights.
- A successor or purchaser if GHLFocus is involved in a merger, sale, reorganisation or transfer of business assets.
GHLFocus does not use the website to sell your contact information to data brokers. Some analytics or advertising activities may be treated as “sharing” under certain privacy laws even when no money is exchanged.
Client systems and account access
If you hire GHLFocus, we may process information inside your GoHighLevel account or another system solely to provide the agreed service. The client remains responsible for deciding what customer information is collected in its systems and for providing lawful instructions, notices and permissions. Project-specific terms or a data-processing agreement may apply when required.
International processing
GHLFocus works online and may use service providers or team members in different countries. Information may therefore be processed outside your country. Where required, we take reasonable steps to use appropriate contractual or legal safeguards.
How long we keep information
We retain information for as long as reasonably necessary to respond to an enquiry, provide services, maintain business and tax records, resolve disputes, enforce agreements and comply with law. Retention periods vary according to the information and purpose. We may delete or anonymise information when it is no longer required.
Security
We use reasonable administrative and technical measures intended to protect information. No website, email system or internet transmission can be guaranteed completely secure. You are responsible for using secure methods to share credentials and for protecting access to your own accounts.
Your privacy choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may also have the right to complain to a local data-protection authority. To make a request, email in**@******us.com. We may need to verify your identity before completing a request.
Children’s privacy
The website and our services are intended for businesses and adults. They are not directed to children under 16, and we do not knowingly collect personal information from children through the website.
External and affiliate links
The website may link to third-party websites, including HighLevel and other software providers. GHLFocus may earn a commission when someone signs up through certain affiliate links, at no extra cost to that person. Third-party websites control their own privacy practices, and this policy does not apply to them.
Changes to this policy
We may update this Privacy Policy when our website, services, providers or legal obligations change. The effective date at the top will show the latest revision.
Contact GHLFocus
Questions or privacy requests can be sent to in**@******us.com. You can also use our contact page.